Beautiful British Cosmetics
Free UK shipping on orders over £20

Our Postage & Delivery Policy

Latest Hermes Covid-19 Update

As key workers, the couriers at Hermes are working hard to deliver items right across the country to help people adhere to social distancing and stay at home, as per Government advice. The team are in regular contact with them to update with all procedures, providing them with PPE; and this is being met positively across the country. Please find some helpful information and instructions from Hermes, our core delivery service in the UK, below:

  • We are making some changes to the way our couriers deliver parcels to offer ‘contact-free delivery’ right to everyone’s doorsteps. These include:
    • – Asking customers to choose a safe place for deliveries. Anybody due to receive a parcel should visit the tracking section and choose ‘divert’ to select a safe place. This can also be done through our app, within the MyPlaces section.
    • – If a safe place hasn’t been chosen but there is somewhere safe to deliver the parcel, then couriers will leave it there, even when there is someone in the property. A photo will be taken and this will be included in the delivery notification email.
    • – For parcels requiring a signature and in line with our contact-free delivery approach, we will continue to sign on behalf of customers when a signature is required. This happens when a customer has given their name when answering the door – with the courier always remaining at least two steps away. When your parcel has been signed for on your behalf, you will not see this on your email notification but will instead be sent a GPRS confirmation and verification that a signature has been received.
    • – If there is no safe place available, please be assured that we will always attempt delivery 3 times.

For the latest updates head here.

Wrong Address Disclaimer

It is the responsibility of the buyer to make sure that she or he enters the address correctly. Please ensure the address you are entering is complete and accurate, as we cannot be held responsible for packages shipped with insufficient or undeliverable addresses.

Bagsy Beauty will begin to process your order immediately after you click the PLACE ORDER button. Our system processes orders immediately to distribute products quickly and accurately, therefore we are unable to modify details or cancel an order once it is submitted. There is an opportunity to review the shipping details before committing to placing the order, please review these carefully to ensure they are accurate and correct.

If your package is undeliverable, you will be notified as soon as the package is returned to our facility.

P.O. Box Addresses

We’re sorry, but we’re currently unable to ship orders to P.O. box addresses. This is to ensure that your parcel is delivered directly to you and avoids any damage which can be incurred when trying to squeeze parcels into small boxes.

In the instance that you assign a P.O. box as your postal address, your order will be temporarily held and a member of customer services will be in touch in due course to request a residential address which we can deliver your parcel to instead.

UK DELIVERY

We use Hermes 48 as our delivery service. Our standard delivery rate is £3.50 but if you spend over £20 this is complimentary. You should receive your item within 2-3 working days.  As postal delays can sometimes happen, we are unable to investigate any UK orders that have failed to arrive until 8 working days have elapsed from your order being placed. If this is not the case then please let us know by contacting if this is not the case then please let us know by contacting [email protected].

Please note: if there is no answer at the door when Hermes attempt to deliver your parcel, they will attempt to leave it in a safe place (including outside of the property). It is the customer’s responsibility to make sure that they are in when the parcel arrives. We are unable to accept any responsibility for damage or loss as a result of the customer not collecting the parcel directly.

RULES & RESTRICTIONS

Please allow two additional days for deliveries to Scottish Highlands, Aberdeen, Northern Ireland and other rural areas. Please note that some deliveries to Northern Ireland could be delayed by Irish Customs. We apologise in advance for any inconvenience this may cause our customers. Unfortunately for select post codes in specific rural areas we may offer limited delivery options. You will be notified of this at checkout.

Orders are processed for delivery on working days only (Monday through Friday, excluding Bank Holidays).

We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or misdelivery as a result of incorrect data entry. To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, please double check at the checkout stage.

INTERNATIONAL DELIVERY

Please note, we send all international parcels (outside of the UK) on a tracked service as standard for complete customer satisfaction.

A breakdown of relevant pricing for all countries can be found below (scroll to see all costs):

£7.89* £12.78 £17.60 £21.84 £26.47 £31.78 £37.28 £46.77 £57.76 £66.28 £86.63
GERMANY AUSTRIA SOLOMON ISLANDS ALBANIA GIBRALTAR FIJI NEW CALEDONIA PAPUA NEW GUINEA GREENLAND HONDURAS COMOROS
NETHERLANDS PORTUGAL ANGOLA MEXICO ICELAND VANUATU FRENCH GUIANA COOK ISLANDS
FRANCE SPAIN MYANMAR NIGERIA KAZAKHSTAN GUADELOUPE FALKLAND ISLANDS
BELGIUM FINLAND TRINIDAD AND TOBAGO VENEZUELA SAMOA MARTINIQUE GRENADA
LUXEMBOURG CZECH REPUBLIC IRAQ ZIMBABWE SOUTH AFRICA MAYOTTE LIBYAN ARAB JAMAHIRIYA
DENMARK CROATIA ANDORRA GHANA KIRIBATI REUNION SAINT KITTS AND NEVIS
MONACO HUNGARY PAKISTAN BURUNDI UZBEKISTAN SAINT PIERRE AND MIQUELON SAINT VINCENT AND THE GRENADINES
ITALY SLOVAKIA LIBERIA SAINT MARTIN ETHIOPIA TONGA
SLOVENIA SIERRA LEONE DOMINICAN REPUBLIC QATAR VIRGIN ISLANDS. BRITISH
ESTONIA GREECE TANZANIA. UNITED REPUBLIC OF DOMINICA WALLIS AND FUTUNA
SWEDEN EQUATORIAL GUINEA NORWAY RUSSIA
POLAND GUATEMALA BONAIRE, SAINT EUSTATIUS AND SABA SAO TOME AND PRINCIPE
IRELAND PHILIPPINES CURAÇAO PARAGUAY
LITHUANIA MALTA GABON TURKMENISTAN
LATVIA HAITI PERU KYRGYZSTAN
INDIA AUSTRALIA UNITED ARAB EMIRATES FRENCH POLYNESIA
ROMANIA SAN MARINO GUINEA BOLIVIA
BRUNEI DARUSSALAM SURINAME JAMAICA MONGOLIA
KOREA (SOUTH) SWITZERLAND ZAMBIA
BANGLADESH BERMUDA COSTA RICA
NEPAL AFGHANISTAN SINGAPORE
CANADA BURKINA FASO CAYMAN ISLANDS
INDONESIA IVORY COAST GUYANA
CHINA VIETNAM LIECHTENSTEIN
MALDIVES TAIWAN. PROVINCE OF CHINA MACAO
ANTIGUA AND BARBUDA ARMENIA MALAYSIA
CAMBODIA NAMIBIA BELARUS
SEYCHELLES SWAZILAND JORDAN
THAILAND BOSNIA AND HERZEGOVINA ECUADOR
UNITED STATES COLOMBIA BAHRAIN
CYPRUS SERBIA UKRAINE
MALI TAJIKISTAN OMAN
ANGUILLA NICARAGUA ALGERIA
SRI LANKA BULGARIA PUERTO RICO
TURKEY LESOTHO
CAMEROON CAPE VERDE
EGYPT GEORGIA
LEBANON MOROCCO
SAUDI ARABIA GAMBIA
RWANDA MAURITANIA
MONTENEGRO TOGO
ARUBA NEW ZEALAND
BARBADOS KENYA
ARGENTINA SUDAN
NORTH MACEDONIA MOZAMBIQUE
GUINEA-BISSAU ERITREA
SENEGAL MOLDOVA
MALAWI PANAMA
SAINT LUCIA UGANDA
MAURITIUS URUGUAY
BAHAMAS CONGO
CUBA BELIZE
JAPAN AZERBAIJAN
CENTRAL AFRICAN REPUBLIC BENIN
HONG-KONG BRAZIL
ISRAEL NIGER
TUNISIA BOTSWANA
FAROE ISLANDS
CHAD
DJIBOUTI
MADAGASCAR
CHILE

Please note: The weight restriction for all international orders is 2kg. Some countries may incur additional customs charges, which will have to be covered by the customer.

We usually expect international deliveries to take anywhere between 10-15 working days to arrive, however, as postal delays can sometimes happen, we are unable to investigate any orders that have failed to arrive until 18 working days have elapsed from your order being placed. If this is the case then please let us know by contacting [email protected].

Sadly, at this moment in time we are unable to deliver to the following countries: Åland Islands, Antarctica, Belau, Bouvet Island, British Indian Ocean Territory, British Indian Ocean Territory, Christmas Island, Cocos (Keeling) Islands, French Southern Territories, Heard Island and McDonald Islands, Iran, Laos, Nauru, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Palestinian Territory, Pitcairn, Saint Barthélemy, Saint Helena, Somalia, South Georgia/Sandwich Islands, South Sudan, Svalbard and Jan Mayen, Syria, Timor-Leste, Tokelau, Tuvalu, Vatican, Western Sahara and Yemen.

PRODUCT SHIPPING WEIGHTS

DESCRIPTION WEIGHTS (grams)
BAGSY HAIR WONDER DRY SHAMPOO Not available for international shipping
BAGSY COSMETIC BAG 84
BAGSY KABUKI BRUSH 48
BAGSY WOW LIPS READY TO WEAR 26
BAGSY WOW LIPS KILLER HEELS 26
BAGSY WOW LIPS HAPPY DAYS 26
BAGSY WOW LIPS COCKTAIL HOUR 26
BAGSY WONDER WAND 37
BAGSY PRETTY CHEEKS PINK 37
BAGSY PRETTY CHEEKS CORAL 37
BAGSY LIP VELVET NO FRILLS 18
BAGSY LIP VELVET SPINNING PLATES 18
BAGSY LIP VELVET RUSH HOUR 18
BAGSY LIP VELVET LIVING THE DREAM 18
BAGSY BEAUTIFUL EYES PEARLY BIRD 29
BAGSY BEAUTIFUL EYES CAFFEINE FIX 29
BAGSY BEAUTIFUL EYES THE BIG SMOKE 29
BAGSY BEAUTIFUL EYES TAKE THE PLUNGE 29
BAGSY BRONZING POWDER (LIGHT/MED) 60
BAGSY BRONZING POWDER (MED/DARK) 60
BAGSY HEAVENLY HANDS 50ML 60
BAGSY LIP COCOON LEMON 18
BAGSY LIP COCOON RASPBERRY 18
BAGSY/SAVANNAH MILLER GLAMOUR TEASE HAIR TEXTURE SPRAY Not available for international shipping
BAGSY/SAVANNAH MILLER VERMILLION LIPSTICK 43
BAGSY/SAVANNAH MILLER MASCARA 55
BAGSY/SAVANNAH MILLER LIQUID EYELINER PEN 27
BAGSY/SAVANNAH MILLER BRONZED BRILLIANCE 60
BAGSY/SAVANNAH MILLER DAWN TO DUSK EYE PALETTE 88
BAGY LIGHT TO MEDIUM BUNDLE 95
BAGSY MEDIUM TO DARK BUNDLE 95
MINI PADDLE HAIR BRUSH 79
COMPACT MIRROR 61